Friday , May 7 2021

Global software "hitch" leaves travelers in India air stuck



Crowds of people are seen at Indira Gandhi International Airport in Delhi, India, April 27, 2019 in this picture obtained from social media. Grovitta Gruber via Reuters

India – Thousands of Air India passengers were stuck at airports around the world Saturday, after the software "malfunction" came out of these passengers with the state airline not able to check, officials said.

More than 80 international and international flights were delayed for six hours because of a problem with the company's in-flight program, which caused the flight to stop, causing further delays on flights worldwide.

"Our software has experienced a malfunction due to a routine software upgrade, and it was resolved after six hours," said Air India spokesman Farben Bhattnagar.

Bhattnagar said most of the delays were on their local circuit and they "do everything to clear the sabra."

There were no airline cancellations and the airline expects the activity to return to normal in the early evening, the spokesman said.

India's aviation industry is in turbulent waters after one of the country's largest private operators, Jet Airways, last week halted its operations indefinitely due to lenders' refusal to pay the money for day-to-day operations.

State-owned loss-making Air India runs more than 450 fights a day across the globe, with most of the locals.

Hundreds of angry passengers have taken social media to complain about the widespread disorder, posting pictures and videos of passengers waiting at the counters.

"Thousands are abandoned at the airport for more than 3 hours, no updates, no one to talk to" terrible service ", travels on Twitter from Delhi International Airport.

A malfunction in Shabat's software is a repeat of a similar break in June last year, which caused delays on a worldwide flight.


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