The devastated conversations of Mozambique and Congo in the tsunami in Lithuania reminded once again that the fraudsters used every means possible to rely on people, businesses, and media operators. There are dozens of such methods, and many of them come into contact with the Lithuanians. So how to identify fraud rather than target them?
"The damage caused by phone scams every year is estimated at tens of billions of euros, while phone numbers from exotic countries are just one of the ways they are used." They use people's credibility and habits: Call again when they find an unanswered call, SMS, help in the event of a missed visit by a close friend or friend, confirm the SMS winner with a special code etc. Hardware gaps are sometimes used.It is important that people can distinguish between mice and grains and not resist pressure or seduction, "says Darius Mazriatis, International Business Manager in Talia.
The attack last weekend reminded people that they should not respond to all missed calls, as they ignored e-mail sent by princes. Letters of heritage worth a million. Most importantly, stay alert as the scammers constantly check the credibility of people. So what kind of phone scam methods are popular in Lithuania and abroad?
Uses human innocence
More often than not, Lithuanians are dealing with phone scammers pretending they are losing money, internet banking, bank cards and personal data to government officials, banks, businessmen or even relatives. Rare but common cases – when people try to impose certain products or services. In both cases, fraudulent signs are issued in panic. For people, it is important to remember that you can call official offices for state or corporate authorities, and if you talk about a friend or relative, you should contact him directly.
People need to be vigilant not only to respond to conversations but also by sending SMS messages that in some cases they may cost more than they appear. In Lithuania, there have been cases where one person sent SMS messages with a short tariff number became subscribers services, and each week from his account were collected several euros of fees.
"People can be called to send such messages to themselves, for example by offering a raffle and winning a luxury smartphone.There is also a case where such messages were created automatically by the phone when someone clicks on an advertisement on the Internet – a" Submit "button was required. Our customers, but new cases can be repeated at any time, so we always ask our customers to inform our experts about them, "says Meisertis.
Scammers can send SMS messages on their own. A popular bomber strike abroad is when people send SMS messages on behalf of banks, informing them about changes or debts of people, and calling for more information to call the specified phone.After collecting this, the scammer is hit at the other end of the device, Online banking data.
Scammers can also send SMS or call if you posted an ad online to sell or buy something. The purpose of this deception is to get a product of a person for no consideration or to give money without having to send the promised purchase. In such cases, it is easier to protect yourself from fraud by simply meeting the buyer or seller directly.
You can not protect yourself from all attacks
Calling or sending SMS messages in premium rates can also be automatically triggered by malicious gadgets. These processes occur in the background and people can not see or stop it. Gadgets that perform such actions are removed from trusted gadget stores, such as the Apple App Store or Google Play, but people need to pay attention to which permissions the application is installed on. For example, if the calculator asks for access to SMS management and call management, you need to look for another one. Also, there is a higher risk for these gadgets to install from reliable sources. However, this type of fraud is being monitored globally, and harmful numbers are identified as blacklists blocked by international organizations.
People also face phone fraud while traveling. If the phone connects to an unreliable operator network, this part of the call may not be diverted to where it should be. For example, when you go to an African country to call homeowners, the device is picked up, but on the other side you hear the non-Lithuanian "Hello" and exotic local music. You can already connect to the subscriber a second time by dialing the money, but the money for the first call is charged, and the local operator or broker enters the pocket.
"This is what is called" false surveillance, "and people can not defend themselves in any way, since they are carried out by the operators in those countries, which are very rare and can only occur in exotic countries. Our agreed on low roaming tariffs on our continent as well as large and well-known companies operating in many countries.In the case of other countries, the better the partner has to the operator, the less likely that his customers will face such problems ", – says D. Meizeraitis.
Phone pursuers may want to profit not only from people but also from communications providers. For example, business customers have phone stations called "Private Branch Branch" (PBX), which can break massive calls to specific countries, networks or numbers to get revenue charges for incoming calls between operators. If you notice such cases, notify the operator.
Reserve no shame
First of all, this is the experience of the operator – the more the organization is aware of the different types of crime, the better the partners, the safer the customers can feel. "Second, people's self-awareness and help. , And our experts contribute to public education: they go to school after school and explain to their children that a password must be set on the phone, can not be left open, and the connection to unknown WiFi may be unsafe ", – D. Meizeraitis comments.
In summary tips for people, the expert of Telia stressed that the key is to stay careful and keep your phone in the same place as any other property: use passwords, do not loose strangers, do not call unknown numbers, and lose – block your account and change passwords.
Because of the huge unexpected costs for mobile, people keep their credit limit. All new Telia customers receive a credit limit of EUR 100 which can be increased or decreased by calling operators.